CUSTOMER ASSISTANCE

If you have a concern, or problem, with our goods or service, please do let us know.
The sooner we know the sooner an answer can be given.
Before contacting us please read OUR PROMISE page which explains our Guarantee
and Trading Terms (including how to return unsuitable items). If this does not provide the answer you need,
please contact us by whichever of the following is most convenient for you.

CONTACT FORM

You can use our contact form to send us an enquiry CONTACT US

BY PHONE

Call our Customer Enquiry Line on 0871 911 9191 (lines are open Mon - Fri 9am to 4pm)
and speak to one of our friendly, helpful Customer Service Operators.
It's a good idea to have your Account details ready when you call.

BY POST

Please write to us at Deanes, Unity Grove, Knowsley Business Park, PRESCOT, L34 9AR.
If possible in your letter please give a daytime telephone number so that we can contact you.

IN PERSON

Personal callers are welcome at our showroom at
Unity Grove, Knowsley Business Park, PRESCOT, L34 9AR
(Junction 4 of the M57, off School Lane) between 9am and 4pm Monday to Friday.
Although our showroom is mainly for sales, we will do all we can to help with a problem

Personal callers welcome at our showroom

Mon-Fri: 9am to 4pm. M57 Junction 4, Off School Lane.
Deanes, Unity Grove, Knowsley Business Park,
Liverpool L34 9AR